Active Subscriptions Chart
Definition, calculation, filters, and interpretation of active subscriptions in InAppify
The Active Subscriptions chart measures paid subscription access records that remain valid at the end of each period. It is an end-of-period snapshot, not a count of purchases or renewals occurring during the period.
Available settings
| Setting | Supported | Details |
|---|---|---|
| Filters | Yes | Project, app, offering, paywall, and product |
| Segments | Yes | Project, app, offering, paywall, or product |
| Resolution | Yes | Daily, weekly, monthly, quarterly, and yearly |
| Timezone | Yes | UTC or Asia/Tehran |
How to use this chart
Use this metric to understand the current size of your paid subscription base, compare apps and products, and observe changes following a paywall or offering update. A higher active-subscription count does not necessarily mean that revenue increased during the same period.
Calculation
For each point, InAppify counts distinct access records that meet all of these conditions:
- The related payment is successful.
- The access period is Normal rather than Trial.
- The related product is a subscription.
- Access was created by the end of the period.
- An expiry exists and is later than the end of the period.
Daily resolution uses the end of that calendar day. Larger resolutions use the last available daily snapshot in the period, so a monthly value is not the sum of its daily values.
The current day is incomplete. Operational data is refreshed approximately every four hours, and the daily job rebuilds the finalized previous day.
Filters and segments
Filters limit eligible records. A segment splits the same result into separate series. Offering, paywall, and product attribution comes from the project information stored with the payment.
Interpretation notes
- This is not a unique-customer count; one customer may have multiple active subscription access records.
- Trials and non-subscription purchases are excluded.
- Timezone changes the end-of-day boundary and may change the snapshot.
- Use reports and data exports and settlements for financial reconciliation.
Next step
To measure how many new customers become purchasers or subscribers, see the Initial Conversion chart.
FAQ
Frequently asked questions
Is a cancelled subscription still active?
It remains active in the end-of-period snapshot while its access has not expired and its payment remains eligible.
Why can today's value change?
The current day is incomplete and its operational report is rebuilt several times during the day. The value is finalized after the day closes.
Are trials included?
No. This chart counts normal access records for subscription products; trials are covered by trial reports.