InAppify SMS service
Configure event messages, subscription reminders, templates, SMS credit, and delivery monitoring
InAppify SMS connects app events and time-based reminders to messages for your customers. Each project manages its own settings, templates, credit, and message history.
Where to start
Select your project in the dashboard and open SMS service. Follow this sequence:
- Enable SMS and configure recipients.
- Choose or create templates.
- Check credit and purchase a top-up.
- Configure automatic reminders.
- Monitor messages and resolve failures.
Available features
| Area | Purpose |
|---|---|
| Overview | Balance, reserved credit, tariffs, monthly free credit, daily statistics, and recent messages |
| Event settings | Enable SMS, select the phone source, and configure event templates |
| Automatic reminders | Expiring subscriptions, new customers, and customers who have not renewed |
| Templates | Default templates and project-specific templates with dynamic variables |
| Credit | Top-up quotes, commission, tax, payment, and purchase history |
| Logs | Search and filter messages, inspect final content, and resend failed messages |
Events versus reminders
An event starts with an app action, such as a subscription purchase. A reminder checks time and customer state, such as one day before subscription expiry.
Enable purchase confirmations in event settings and renewal reminders in automatic reminders. Both require an enabled service, a valid phone number, a usable template, and sufficient credit.
Scope
This guide documents the current project SMS service. Its dashboard sends event messages and reminders; it does not currently provide a free-form campaign composer for arbitrary phone lists.
Management reports sent to team members are separate from customer messages. Do not confuse report settings with customer events.
Continue with setup.